i never bought anything like this sight unseen however when i received the bike and started to unpack i was very happy with how well it was prepared for shipping. I assembled the bike. It was beautiful. I made some personal adjustments and broke it in, The next day i road around the Neiborhood, Others that have e-bikes soon caught up with me to check out my new bike they were amazed when I told them the cost, weather I'm cruising the strand or hitting the trails the bike does it all. So happy that i found Cyberbike and the choice I made. Well done Cyberbike for making such a fine machine worth every penny. Following my buddy bought the Mullet pro and the Bandit. I recently was looking for e-bike for my wife a beach cruiser type however she likes the way my new Cyberbike rides so I will be ordering one for her. I also would like to mention I Ordered my bike during Covid so there were some unforeseen time delays and when i would call you guys I was always able to talk to someone that was able to answer all my Questions. Thank you for all your dedication. its a pleasure doing business you.

I have had my cyberbike for almost one year and when ever I had a need or a question (even on the weekend) they were there to help.

ordered a falcon and ups destroyed my bike. the guys at cyberbike were great and got me a new bike. since they are an hour away i decided to go there and pick up my new bike. to my surprise they gave me a free upgrade and let me test ride it there. I'm very happy with the bike and how it performs I'm just a light to medium trail guy and didn't want to drop four to five grand on a bike for the type of riding i do. but they do have better bikes for the more technical trails so if you want to get into e mountain bikes check out cyberbike and talk to them they will answer any question you have great guys to deal with.

Before ordering my Falcon I rented 4 other brands of eBikes. Two hub motor styles and two mid motor bikes. The Hub motor bikes are very heavy and not agile but relatively inexpensive. They use fat tires to make up for the lack of rear suspension. The mid motor bikes were only 250 watts and no throttle which is definitely an essential component and over $5000. I got my Falcon about a month ago and have put about 220 miles of bike path and dirt single track on it. My pedal bike is a Nine RIP 9 with Shimano XT components and is my baseline for comparison . I took some time to dial in the suspension and find it to be responsive in most situations. The brakes are good and do stop well despite being 160mm rotors. The seat is surprisingly comfortable and the reach to the handlebars works for me. My longest single ride has been 32 miles of mostly paved bike path which left 2-3 bars on the fuel gauge. So far I have primarily used Level 1 Pedal Assist and find that it provides plenty of power. I have used the Throttle occasionally to pull away from a stop or power up a whoop in the bike park. There must be a current surge disconnect because several times on very steep uphills the motor has totally shut off under full throttle. The pedal to ground clearance is about 4.5" versus 6,5" on my Niner so in a deep single track it is not possible to pedal without terrain interference. I suppose that a Mullet style would have more pedal clearance. If I was doing a lot of single track a Mullet EVO with the 10 speed, 29" front wheel and bigger brakes would be more desirable but since the National Forest and Parks have banned eBikes from trails and limited use to vehicular roads and trails I will not be taking the Falcon or another eBike to those areas. The construction is solid and the components all work well . This bike is a very good value and I have recommended it to several of my friends .